Simplicity: easy and quick access to the needed information.
Speed: appropriate graphics and fast-loading screens.
Flexibility: adaptation to possible or future changes.
Scalability: potential growth to manage the increasing number of customers.
Integration: establishing interoperability with third-party software.
Security: protected storing personal and sensitive information.
Updating: keeping the app more relevant to customers.
Reliability: complete support service on an annual basis.
Real-time visualization: sending and receiving data in real-time.
Standalone database: the ability to work offline without an Internet connection.
Tracking: automatically tracking mobile workers’ location and time.
Payments: collecting mobile payments via cash, check, and credit card.
Barcoding: identifying and tracking items by barcode scanning.
Workforce effectiveness: increasing the productivity of mobile employees.
Business costs: minimizing time losses and reducing labor costs.
Company performance: maximizing sales and number of fulfilled services.
Customer experience: improving customer satisfaction and loyalty.
Business profit: enhancing company income.